Terms and Conditions

These Terms explain the use of Pivot services, user responsibilities, service limitations, and important information related to trading risk.

By creating an account, accessing, or using Pivot services, you confirm that you have read, understood, and agreed to these Terms. If you do not agree to these Terms, you are not permitted to use Pivot services.

1. Definitions

In these Terms:

• Pivot means the application, website, and services that provide market information, trading education, trading support features, transaction services, wallet services, market analysis, AI-based technology, and other features available from time to time.
• User means any individual or party that accesses or uses Pivot services.
• Account means the user account used to access Pivot services.
• Trading Account means a trading account connected to Pivot services through a broker, partner, or third-party service provider.
• Services means all features, products, content, technology, and services provided by Pivot.

2. Eligibility

To use Pivot services, users must:

• Be at least 18 years old or the minimum age required by applicable law.
• Have the legal capacity to enter into a binding agreement.
• Provide accurate, complete, and up-to-date information.
• Use the services in accordance with the laws applicable in their respective jurisdictions.

Pivot has the right to refuse, limit, suspend, or terminate user access if a violation of these Terms or applicable law is found.

3. Pivot Services

Pivot provides various services that may include:

• Market information and analysis.
• Trading education content.
• Features supporting trading decision-making.
• Trading account management.
• Wallet and transaction services.
• Artificial intelligence (AI) based features.
• Communications and notifications.
• Other features available from time to time.

Pivot may add, change, limit, discontinue, or update services at any time without an obligation to maintain any specific feature permanently.

4. Trading Risk and Disclaimer

Trading and investing in financial instruments involve high risk and may result in the loss of part or all of the funds used.

By using Pivot services, users understand and agree that:

• All trading decisions are fully the responsibility of the user.
• Pivot does not provide financial, investment, legal, tax, or other professional advice.
• Information, analysis, signals, market insights, educational content, and AI output are provided solely for informational and educational purposes.
• Past performance does not guarantee future results.
• There is no guarantee of profit, return of capital, or success of any particular strategy.
• Users are responsible for understanding the risks before making transactions.
• Users are advised to use only funds whose risk they can afford to bear.

5. Trading Decisions Remain the User's Responsibility

Pivot may provide tools, market information, analysis, signals, general recommendations, educational features, or AI technology to help users understand the market.

However:

• All decisions to open, modify, or close transactions remain with the user.
• Users are responsible for checking transaction details before giving confirmation.
• Users are responsible for every instruction or transaction made through their account.
• Pivot is not responsible for losses arising from trading decisions made by users.

6. Account and Security

Users are responsible for:

• Maintaining the security of the account and devices used.
• Keeping login credentials confidential.
• Promptly notifying Pivot if there is suspected unauthorized access to the account.

All activities conducted through a user account are deemed to be performed by the account owner, unless proven otherwise.

For security reasons, Pivot may restrict access, require additional verification, force logout, or take other actions considered necessary.

7. Transactions and Payments

Pivot services may provide transaction facilities, including but not limited to:

• Depositing funds.
• Using a wallet.
• Transferring funds to a trading account.
• Eligible refunds.
• Withdrawing funds.

Each transaction may be subject to:

• Verification processes.
• Security requirements.
• Minimum or maximum transaction limits.
• Service fees or third-party fees.
• Specific processing times.

Pivot has the right to refuse, delay, cancel, or request additional verification for certain transactions when needed for security, compliance, fraud prevention, or legal obligations.

8. Identity Verification

For security, compliance, fraud prevention, or certain transaction processing purposes, Pivot may ask users to provide:

• Identity documents.
• Bank account information.
• Other supporting documents considered necessary.

Users must provide information that is true, accurate, and valid.

Pivot has the right to refuse services or transactions if the information provided is invalid, incomplete, or cannot be verified.

9. User Obligations

Users must:

• Use the services lawfully and responsibly.
• Provide true and up-to-date information.
• Understand the risks before using the services.
• Comply with all applicable laws and regulations.
• Maintain the security of accounts and devices.
• Respect the rights of others.

Users are fully responsible for all activities conducted through their account.

10. Prohibited Use

Users are prohibited from:

• Using the services for unlawful activities.
• Committing fraud, money laundering, prohibited financing, or other illegal activities.
• Providing false or misleading information.
• Accessing the services without authorization.
• Disrupting system security or stability.
• Conducting reverse engineering, scraping, exploitation, or attempts to obtain unauthorized access.
• Using the services to spread spam, malware, or other harmful activities.
• Violating the intellectual property rights of Pivot or third parties.

11. Account Suspension and Closure

Pivot has the right to limit, suspend, or close a user account if:

• The user violates these Terms.
• There are indications of illegal or fraudulent activity.
• It is necessary to comply with legal obligations.
• It is necessary to protect the security of the services or other users.
• User data cannot be verified or is proven invalid.

Such action may be taken without prior notice when required for security or compliance reasons.

12. Intellectual Property Rights

All rights in the Pivot application, website, technology, design, logo, brand, content, text, graphics, data, features, AI models, and other elements available in Pivot services are owned by Pivot or its licensors.

Users do not obtain any ownership rights in the services other than the limited right to use them in accordance with these Terms.

Without written approval from Pivot, users are prohibited from copying, modifying, distributing, selling, renting, or exploiting any part of the services.

13. Third-Party Services and Content

Pivot services may connect with services, data, or technology provided by third parties.

Use of third-party services may be subject to the terms and policies of each respective party.

Pivot is not responsible for third-party content, services, policies, disruptions, or actions that are outside Pivot's control.

14. Service Availability

Pivot strives to keep the services available and functioning properly.

However, Pivot does not guarantee that the services will be:

• Always available without interruption.
• Free from errors or bugs.
• Free from data delays.
• Free from third-party disruptions.

Services may be disrupted due to maintenance, system updates, market conditions, internet networks, third-party services, force majeure, or other factors outside Pivot's control.

15. Limitation of Liability

To the extent permitted by applicable law:

• Use of the services is at the user's own risk.
• Pivot is not responsible for trading losses, lost profits, lost opportunities, lost data, business interruption, or other indirect losses.
• Pivot is not responsible for the actions or failures of third parties.
• Pivot does not guarantee investment results, profits, or any particular performance.

If Pivot is found liable under the law, such liability will be limited to the extent permitted by applicable law.

16. Changes to Terms

Pivot may change or update these Terms from time to time.

Changes will be published through the application, website, or other official media.

Use of the services after changes take effect is deemed acceptance of the updated Terms.

17. Contact

For questions, assistance, complaints, or other matters related to Pivot services, please contact us by email at contact@bersamapivot.online